Reference

How versi88 Handles Your Personal Data

This Privacy Policy covers what data versi88 collects when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team.

Account data protectedDANA, OVO, GoPay payment data handled securelyNo data sold to third partiesYou can request your data anytimeIndonesia-eligible regions only
versi88 How versi88 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct inaccurate details, or raise a concern about how your information is handled, our support team is the right place to start. We aim to respond to privacy-related requests within a reasonable timeframe. For account-linked queries — such as confirming which payment details we hold against your DANA or OVO wallet — include your registered email address in your message so we can locate your account quickly.

Live Chat Open the chat widget from any page inside your account. Identify your request as a privacy query and our team will route it to the right person.
Email Support Send your data request or correction notice to our support email. Include your registered account email and the specific data point you are querying.
Account Help Centre Log into your account and navigate to the Help section. From there you can submit a formal data-access request directly tied to your account record.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

versi88 applies SSL encryption across every page — your login, your deposit flow and your account settings all travel over a secured connection. Cookies on our site serve two purposes: keeping your session active while you browse the lobby, and measuring which sections you visit so we can improve the experience. You can adjust cookie preferences through your browser settings at any time. We retain your account data for as long as your account remains active and for a period after closure as required by applicable rules in the regions where we operate.

SSL Encryption

Every connection to your account — including DANA, OVO and GoPay deposit steps — runs over SSL so your data is not readable in transit.

Cookie Controls

Session cookies keep your lobby access smooth. Analytics cookies track page visits only in aggregate. Adjust both through your browser settings without losing your account access.

Data Retention Policy

We keep your account and transaction records for as long as your account is open and for the period required after closure under applicable local-law obligations.

Access Requests

You can ask us what data we hold on you, request a correction or ask us to remove data where local law permits. Contact support with your registered email to start the process.

Common Questions About Your Privacy at versi88

These are the questions we hear most often from people in Indonesia who want to understand how their account data is handled. If your question is not covered here, our support team can help directly through live chat or email.

We collect your name, email, phone number and the payment method you register — DANA, OVO or GoPay. We also log device and session data automatically when you access the lobby.

We do not sell or rent your personal data. We may share it with payment processors like your e-wallet provider only as needed to complete a transaction or verify your account.

Send a data-access request to our support team by email or through the Help section in your account. Include your registered email address so we can locate your record quickly.

You can request data removal. We will action it where local law permits. Some data — such as transaction records — may need to be retained for a period under applicable regulatory requirements.

We store only the transaction reference and masked wallet identifier passed by your e-wallet provider. We never store your full wallet credentials or PIN on our systems.

We use session cookies for lobby access and analytics cookies in aggregate form. You can disable non-essential cookies through your browser settings without losing access to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.